This is Service Design Thinking

Service Design is a relatively new field in South Africa, even though it had been practiced in USA and Europe for over 20 years. It is an exciting, user and interaction driven approach to design. A good introduction to the basic research contexts and methods can be found in This is Service Design Thinking by Schneider and Jakob. It is direct, simple and a must have for anyone interested or practicing in the field.
Website: This is Service Design Thinking
To buy in SA: TakeALot

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One thought on “This is Service Design Thinking

  1. […] This is Service Design Thinking (sixdesignhats.wordpress.com) […]

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