Well, the IDEO group really do have a talent for developing great toolkits. The Design Thinking for Educators toolkit has long been a favourite of my. Their HDC toolkit is a great introduction to human centred research and practice that the beginner and expert will both find useful. To download the toolkit, click here
The HCD Toolkit was designed specifically for NGOs and social enterprises that work with impoverished communities in Africa, Asia, and Latin America. The free kit walks users through the human-centered design process and supports them in activities such as building listening skills, running workshops, and implementing ideas. The process has led to innovations such as the HeartStart defibrillator, CleanWell natural antibacterial products, and the Blood Donor System for the Red Cross—all of which have enhanced the lives of millions of people.
For some inspiration watch this: