Thanks Tim Woolliscroft! I really love that power is being discussed. It is such a big part of our interactions, and I really looking forward to a growing discourse around this!
This blog post focuses on the relationships between power, user research and design. Consideration of power and empowerment was central to my PhD research, and my community sector roles as well as my user research work. Based on all of these I believe that it is impossible to achieve anything more than incremental change without challenging existing power structures. As such vested power interests and existing organisational structures and hierarchies are amongst the most significant barriers to improving user experience in most organisations.
Putting the Human into Human Centred Design — Digital Tim
SIx design hats 